Rules of use

Last updated: 6 August 2026

These rules sit alongside the Terms of use. Breaking them can lead to suspension without refund of the current billing period.

Allowed

  • Researching local markets and building manual call lists for your own clients.
  • Running website audits on publicly reachable business sites you intend to pitch.
  • Generating call scripts / email drafts and editing them before send.
  • Opt-in email campaigns to business addresses, with suppressions and unsubscribe honoured.

Not allowed

  • Automatic calling, robodialers or SMS blasting through ApexPull.
  • Collecting personal employee, director or household contact data as a product goal.
  • Scraping or exporting the index to rebuild a competing dataset at scale.
  • Circumventing CAPTCHAs, logins, paywalls or technical access controls.
  • Using stolen credentials, session cookies or vulnerability exploits.
  • Sending campaign email without a lawful basis or after a suppression hit.
  • Reselling raw place dumps or sharing account credentials with unlimited seats.

Fair use

Plan limits (lead opens, audits, saved searches) are hard caps. Automated hammering of public meta/markets endpoints or attempting to evade metering may throttle or suspend the account.

Reporting abuse

Businesses that want removal or suppression can contact us via Feedback / the published abuse address. We maintain domain-level opt-outs for crawls where applicable.

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